Improving Your CX
It shouldn’t come as a surprise that customer experience (CX) is rapidly
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It shouldn’t come as a surprise that customer experience (CX) is rapidly
Read MoreTathagat (a.k.a. “TV”) is a software professional by education, computer scientist by
Read MoreHigh end technologies, ease of availability and affordable prices of products and
Read MoreAcknowledging the fact that “we are clearly in the world where customer
Read More"Customer Experience can never be consistent across any parameter that defines it." With
Read MoreTake a few minutes to think about it. Are you able to distinguish
Read MoreWhat delights your customer? Is it always to save money, find a
Read MoreZykrr does not only aim at providing a Customer Experience Management Platform but also believes in providing an end-to-end solution when it comes to managing the voice of customers and capturing instant real-time feedback. From designing the surveys through a DIY Survey Administration module to providing actionable insights on the same as well as managing any escalations raised by customers through our efficient escalation management platform, we have it all. We partner with our clients and strive to make their customer experience journey better every day.
Read MoreA good survey has the right blend of close-ended and open-ended questions that are framed to capture the right sentiments to achieve your goals. Studies show that close-ended questions in a survey tend to capture more responses than open-ended questions.
Read More"Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
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We’re a strong team that packs a punch when it comes to expertise in experience design, technology, and analytics
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