Do faster, better, more
Work smarter with smooth workflow
- All-in-one experience management platform
- Large scale implementation
- Human-centered CX strategy & consulting
How likely are you to recommend us to your friends & collegues, Myle?
Do faster, better, more
Work smarter with smooth workflow
Retention on autopilot
Track and improve your NPS score
Less churn, less burn
Measure the direct impact on ROI
Shape experiences everywhere
Happy interactions can happen anywhere
Organic brand love
When actions speak louder than ads
Craft no-spam interactions (seriously, they'll love you for it!) across mobile and web, via email, push notifications, in-app messages, and SMS.
Find answers to the critical questions
Capture intent and subtle consumer signals across touchpoints and channels: physical, digital and phygital.
Set it and forget it
Automate workflows & wow them quicker! Close the loop with trigger alerts for key events, and resolve issues quickly.
Finger on the pulse
Get real-time updates and granular experience analytics.
DIY Surveys
Create and distribute surveys in less than 2 minutes.
Easy Integrations
Use Zykrr with your favorite tools and collaborate across departments seamlessly.
Create faster with GenAI
Whip up surveys in a flash, complete with Generative AI tools and themes that perfectly match your unique brand style.
Safe, private, secure
Your data is only yours. Your sensitive and confidential info is encrypted, safe and secure.
Capture signals from surveys, voice, messages, and social, and get
the required actions for improving your metrics – on the go!
Explore
our 360° feedback management solutions.
Surveys so intuitive, you can roll them in minutes! Zykrr’s easy survey builder is powered by Generative AI and drag-and-drop templates.
Share the form through email, WhatsApp, ads, apps and SMS: anywhere & everywhere your customer is.
Automate and monitor experiences effortlessly. Get real-time alerts and insights while live feedback is sorted by priority and key business drivers.
Act immediately with AI insights and recommendations, predictive analysis, and escalations– all on the same dashboard.
No matter what industry you’re part of; we got you covered
Hear from our long-term clients
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Stories, learnings and thoughts by leaders.
SOFTWARE FOR SAAS
Navigating Customer Experience Challenges: A Reflection on the Past Five Years
DraftKings is the worldwide leader in daily fantasy sports and sports betting.
PODCASTS
The Power of Empathy in Customer Experience: Building Stronger Connections
DraftKings is the worldwide leader in daily fantasy sports and sports betting.
E-COMMERCE
Enhancing Business Success Through CX Design: Understanding the Impact
DraftKings is the worldwide leader in daily fantasy sports and sports betting.
Get all the scoop from our network of experts and stay up to date with industry developments.