Craft memorable experiences, as they happen - rather than simply managing them. Discover a better way to personalize CX at scale.
Get the insights and tools to resolve issues faster, anticipate needs, and retain more customers.
Personalize the onboarding journey, identify growth opportunities, and turn happy customers into brand advocates.
Understand their emotions, measure brand sentiment, and ensure your message resonates with every customer.
The brands you love use our vast suite of solutions: it's not a coincidence. Discover the secret sauce to their success
We're not just about numbers – we help you understand the human story behind the data.
Our team of leading consultants co-creates large-scale solutions alongside cutting-edge AI features.
Get real-time insights and AI-powered predictions to anticipate customer needs and future trends.
We're here to help every step of the way, with dedicated support and expert guidance.
Hear from our long-term clients
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Stories, learnings and thoughts by leaders.
SOFTWARE FOR SAAS
Unlocking the Value: Understanding CX ROI in Banking
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PODCASTS
Unveiling the Multi-Stakeholder Approach: Beyond the Financial Impact of CX
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How Customer Analytics Helps Your Business?
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