Craft memorable experiences, as they happen – rather than simply managing them. Discover a better way to personalize CX at scale with our customer experience management software.
Get the insights and tools to resolve issues faster, anticipate needs, and retain more customers.
Use the most potent customer journey mapping tool to identify growth opportunities, and turn happy customers into brand advocates.
Understand their emotions, measure brand sentiment, and ensure your message resonates with every customer.
The brands you love use our robust customer experience management software: it’s not a coincidence. Discover the secret sauce to their success.
Zykrr implemented a web intercept feedback system on the client’s website. Strategically placed forms captured real-time qualitative insights at crucial touchpoints
23%
Base Points Higher NPS
12%
Higher Response Rates
In an ongoing pursuit of NPS Excellence, Bajaj Allianz Life Insurance, a leader in customer focus, rises to the next level with Zykrr’s CXM platform.
16
Base Points Higher NPS
12%
Higher Response Rates
Zykrr’s Customer Feedback expertise empowers top Indian Life Insurance firm, leading to impactful improvements in customer journeys.
30
Base Points Higher NPS
11%
Higher Response Rates
Maximise ROI and minimise time to value with Zykrr. Our platform simplifies implementation, making it easy to achieve your business goals efficiently.
Our experienced team collaborates with you, combining deep industry knowledge with innovative AI-driven solutions. We’re with you at every step.
We offer expert guidance for large-scale implementations. Our dedicated consulting services ensure smooth transitions and impactful results.
Experience seamless integrations, rapid analytics, and actionable insights. Zykrr empowers you with real-time data, helping you anticipate and meet customer needs.
Hear from our long-term clients
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Deputy VP – Customer Management
Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
VP – Digital Strategy
Bajaj Auto Ltd.
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Head – Transformation Program
Bharti AXA Life Insurance
In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.
Founder & CEO
ThoughtLeadership.in
In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.
Co-Founder & MD
Northwest Executive Education
Stories, learnings and thoughts by leaders.
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