Healthcare
Craft experiences that heal, retain patients, and make your establishment rank high on a hospital survey software. Sounds like a dream? Make it a reality with Zykrr.
By leveraging our platform, internationally trusted healthcare facilities are monitoring patient feedback, predicting needs, and making data-driven decisions to enhance care quality and operational efficiency, and stay ahead in the long term.
The healthcare industry is at a crossroads. Increasingly stringent regulations, a complex economic landscape, evolving patient expectations, and rapid technological advancements are reshaping the industry.
Healthcare providers must navigate a complex regulatory environment, including HIPAA and Joint Commission standards, while delivering high-quality patient care.
Financial constraints and value-based care models demand innovative solutions to maintain profitability and patient satisfaction.
Patients are more informed and demanding than ever before, seeking personalized, convenient, and compassionate care.
Emerging technologies like telehealth, EHRs, and AI offer new opportunities to improve patient outcomes and operational efficiency.
Zykrr’s tailored Healthcare Feedback Platform is already transforming healthcare, one patient at a time.
Gather feedback from patient experience survey tools, analyze trends, and take targeted action to create experiences patients and their guardians will love.
Omnichannel listening ensures you capture every voice, from in-person visits to telehealth consultations, and analyze it in one patient satisfaction software.
There’s no “later” when it comes to critical care. Real-time feedback mechanisms and automated workflows in the healthcare feedback software ensure prompt resolution and improved patient trust.
Close the loop with follow-up surveys and data-driven insights to measure success and guide future enhancements.
See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.
Zykrr migrated the client from the existing experience management platform (Cempia) to Zykrr, implementing a comprehensive and integrated feedback system.
+28
Base Points Higher NPS
Hear from our long-term clients
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Deputy VP – Customer Management
Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
VP – Digital Strategy
Bajaj Auto Ltd.
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Head – Transformation Program
Bharti AXA Life Insurance
In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.
Founder & CEO
ThoughtLeadership.in
In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.
Co-Founder & MD
Northwest Executive Education
