Financial Services
Treat your customers like numbers, and watch those numbers drop. Craft personalized experiences that make each of your customers feel like a million bucks.
The forefront of the financial industry, we partner with global banks, credit unions, insurance giants, brokers, and esteemed financial advisors, transforming their clients' banking experiences - and their bottom line.
Truly understand your customers, connect with them on a personal level, and build trust that lasts.
Zykrr helps you navigate the ever-changing regulatory landscape, including PII, KYC, AML focused processes, without sacrificing the human touch.
Stay Calm and Connected. Markets might be volatile, but your customer relationships shouldn't be. Zykrr empowers you to build trust and loyalty even during economic ups and downs.
The future is digital, but your customers are still human. Zykrr helps you leverage the power of social channels while ensuring your customers feel understood and valued.
Harness the power of innovation to craft experiences that are both cutting-edge and deeply personal.
Bridge the gap between your bank and your customers across platforms, branches and channels.
Deploy only as many resources they need, not more.
Identify areas for improvement and streamline processes based on real customer feedback.
Gather feedback on AML/KYC processes, ensuring happy customers and happy regulators
Manage experiences everywhere from branch to digital channels & omnichannel experience your will love
Understand and address customer pain points, predicting their needs before they even know them
Auto-assign the actions and escalations for promptly addressing customer complaints in a flash
The smart insights help you target offers and promotions with laser focus to higher conversion rates
See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.
A leading Indian bank improves the product awareness, enhances customer journeys resulting in higher digital interactions and customer satisfaction across multiple touchpoints.
6
Base Points Higher NPS
51%
Higher Digital Inquiries
Zykrr's Customer Feedback expertise empowers top Indian Life Insurance firm, leading to impactful improvements in customer journeys.
30
Base Points Higher NPS
11%
Higher Response Rates
Zykrr's Customer Feedback expertise empowers top Indian Life Insurance firm, leading to impactful improvements in customer journeys.
+30
Base Points Higher NPS
11%
Higher Response Rates
Yours could be one of these!
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
