Rapid Advanced Analytics
Get the full picture on your customer journey – from the tiniest details to the grandest trends. Zykrr’s all-in-one platform goes beyond the surface, giving you real-time, granular insights that matter.
How likely are you to recommend us to your friends & collegues, Myle?
Cut through the noise: Focus on insights that matter. And make data-driven decisions in the moment.
Get your hands on real-time insights with our dynamic dashboards. Explore comparative reports with easy visualizations and make data-driven decisions on the fly!
Our prescriptive analytics coupled with in-depth reporting and granular visualization is like a personalized GPS for your business decisions. Combining insights with intelligent recommendations, we empower you to make proactive decisions and stay ahead of the curve.
Unlock the hidden meaning behind your customers’ words – all millions of them! Transform customer feedback, social media posts, and more into their sentiments, pain points, and desires with unparalleled accuracy.
Predict customer churn before it happens. Zykrr helps you identify at-risk customers and take proactive steps to keep them on board.
With Zykrr, you’ll have the foresight to anticipate market trends, customer behavior, and potential risks & opportunities, and make strategic moves that drive growth and protect your business.
Unlock hidden patterns, predict trends, and automate tasks at unprecedented speed & accuracy with Zykrr’s advanced AI capabilities.
Explore how businesses transformed their strategies and achieved remarkable results with our data-driven solutions.
Zykrr implemented a web intercept feedback system on the client’s website. Strategically placed forms captured real-time qualitative insights at crucial touchpoints
84%
Lower Resolution Time
4X
Higher FCR
Implemented a mobile-friendly feedback system with multi-channel capture (SMS, Email, WhatsApp) and seamless HIS integration, enabling data migration and campaign expansion.
+13
Base Points Higher NPS
7X
Growth in Revenue
Zykrr’s comprehensive tNPS Program, capturing patient feedback across Outpatient, Inpatient, and Telehealth services, created a holistic experience uplift.
+12
Base Points Higher NPS
37%
Higher Response Rates
Hear from our long-term clients
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Deputy VP – Customer Management
Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
VP – Digital Strategy
Bajaj Auto Ltd.
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Head – Transformation Program
Bharti AXA Life Insurance
In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.
Founder & CEO
ThoughtLeadership.in
In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.
Co-Founder & MD
Northwest Executive Education
Stories, learnings and thoughts by leaders.
Customer Experience
Best Practices to be followed while framing survey
A good survey has the right blend of close-ended and open-ended questions that are framed to capture the right sentiments to achieve your goals. Studi…
Customer Experience
Effective Tips For Customer Feedback For A Successful CRO Strategy !
Through such software, you can not only understand the requirement of your customers but also engage with them in a more personalised way. In addition…
Employee Experience
Feedback In Your Organization
For all the efforts company has put in to reach the customer goes off when it comes to first use of the product or service because it’s completely i…
