With the increasing globalization, industry consolidation, diminishing margins and excessive capacity, automobile industry is becoming more and more competitive. In such an environment, the need to make every investment decision a prudent one is paramount.
Automotive industry touches the life of major population of any country and this large volume of customers can surely be the influencers of your brand without incurring any additional expenses. Therefore to make a mark and have an edge, it is essential to understand your customer’s emotional needs and cater them. The after sales services that are offered and how customer experience is created will help you to attract newer customers, retain them and establish loyalty.
Zykrr is our simple and yet innovative tool, which can help you determine the key factors that will help you meet and exceed customer expectations. Lead the market with products that cater to the demands of the time right from the very launch.
Zykrr has extensive experience in corporate positioning, along with customer/dealership satisfaction surveys and feedback surveys for other areas within the automotive sector. The tool can provides insight on the product or service challenges and can help the owners, managers, service providers and dealers.