Automobile

Drive Loyalty in a
Fast-Paced Industry

The automotive industry is in overdrive! From stricter regulations to evolving consumer demands, staying ahead of the curve is crucial. But what about keeping your customers happy?

In the fast lane of customer experience, every interaction matters. Zykrr empowers dealerships, service centers, and auto financing companies to transform the customer journey, from showroom to service bay and beyond.

Buckle Up for Hairpin Turns Ahead

The automotive industry is undergoing a radical transformation. From tightening regulations to evolving consumer expectations, staying ahead of the curve is crucial.

Politico regulatory landscape

Politico regulatory landscape

The automotive industry faces increasing scrutiny from regulatory bodies with stricter emissions standards and safety regulations. Compliance is paramount, but it shouldn’t come at the cost of customer satisfaction.

Economic volatility

Economic volatility

Economic fluctuations directly impact consumer spending on automobiles. Understanding shifts in consumer behavior and adapting product offerings accordingly is essential for long-term success.

Social metamorphosis

Social metamorphosis

The rise of digital channels and a growing emphasis on sustainability have redefined customer expectations. Automakers must balance traditional sales models with innovative digital experiences.

Technological innovations

Technological innovations

Advancements in autonomous vehicles and connected car technologies are reshaping the automotive landscape. Embracing innovation is key to staying competitive and delivering exceptional customer experiences.

THE EXPERIENCE CATALYSTS

Fuel Customer Loyalty

Transform your customer journey with Zykrr and increase sales and brand advocacy.

Hear from every driver, every step of the way

Hear from every driver, every step of the way

Capture feedback across dealerships, online platforms, and service centers. No voice gets left behind!

From showroom to service center

From showroom to service center

Shift customer satisfaction into high gear. Analyze data and identify pain points to create experiences that truly resonate with your customers.

Fast-track issue resolution

Fast-track issue resolution

Respond to customer concerns quickly and efficiently, building trust and loyalty.

Personalize the ride3

Personalize the ride

Deliver targeted communication and offers based on customer preferences and buying habits.

Measure success by the mile3

Measure success by the mile

Track the impact of your CX initiatives and make data-driven decisions for continuous improvement.

Future-proof your CX strategy3

Future-proof your CX strategy

Stay ahead of the curve with real-time insights that help you adapt to changing customer needs and industry trends.

ENGAGE. MEASURE. CONVERT

Real Results. Real Stories

See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.

Implementing a Multi-Country Feedback Management System for a Leading 2-Wheeler Automobile Manufacturer

Zykrr implemented a scalable feedback system with CDMS integration, pilot campaigns, and a phased scale-up for comprehensive feedback collection and actionable insights.

+15

Base Points Higher NPS

20X

Growth in Revenue

In their own words

As feedback reigns supreme, here’s ours!

Hear from our long-term clients

Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.

Deputy VP – Customer Management

Bharti AXA Life Insurance

Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.

VP – Digital Strategy

Bajaj Auto Ltd.

We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.

Head – Transformation Program

Bharti AXA Life Insurance

In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.

Founder & CEO

ThoughtLeadership.in

In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.

Co-Founder & MD

Northwest Executive Education