Kanchan KheraCEO& Founder
- More than 20 years of experience in leading Customer Experience, Survey Solutions and Customer Insights
- Designed and lead Digital products and solutions
- Lead the Global Survey Solution Capability at McKinsey to provide survey solution capability and
- Lead Agile transformation at Digital Center based out of India
- Core leadership to create digital hub (India) for McKinsey’s client engagement needs
- Implemented and led complex VOC and NPS programs across multiple industries – Airlines, Healthcare, Insurance, Banking, Retail, B2B clients
- Enjoys challenging the status-quo, researching on tech platforms, oil on canvas landscape paintings and driving to hills are some of the things she enjoys doing.