Travel & hospitality
Craft unforgettable journeys, every single time. Zykrr empowers travel and hospitality businesses to deliver exceptional experiences that keep guests coming back for more.
Your favorite hotels use Zykrr to exceed guest expectations, consistently get five star ratings and stay fully booked. Transform every touchpoint – from pre-booking to post-stay – into a memorable experience.
The travel and hospitality industry is in a constant state of flux. From ever-changing regulations to evolving customer expectations, staying ahead of the curve is crucial. Here’s a glimpse into the key forces shaping your world.
Navigating the labyrinth of travel regulations, from safety protocols to data privacy, is a constant challenge. Compliance is not just a box to tick; it’s a cornerstone of trust.
Tourism recovery is underway, but with fluctuating demand and cost pressures. Balancing operational costs with guest expectations requires a delicate touch and data-driven insights.
Today’s travelers crave personalization, seamless experiences, and a focus on sustainability. With every traveler having a voice on social media, superior customer experience is a necessity.
Digital transformation is key. Online booking platforms, mobile apps, and AI are changing the game. Embracing emerging technologies is essential to stay competitive and meet evolving guest expectations.
In today’s competitive travel landscape, exceptional customer experience is your secret key to unlock consistent growth. Zykrr empowers you to
Collect and analyze active and passive feedback from booking platforms, mobile apps, and on-site interactions – all on the same dashboard. Get insights on one unified platform for a complete picture of the guest journey.
Respond to guest issues in real-time with automated alerts and workflows. Zykrr ensures a stress-free stay for your guests and a positive reputation for your business.
Turn passing tourists into repeat visitors, and finally into brand advocates with VIP treatment.
Identify areas for improvement and streamline processes with seamless integrations with your existing PMS and CRM systems, and data centralization.
Utilize DIY surveys for a quick finger on the pulse and make customer-centric policies, services, and processes.
No more generic greetings! Zykrr lets you tailor services and communication based on guest preferences, ensuring every experience feels special. Establish WhatsApp, SMS, email, in-app or any other form of communication.
Hear from our long-term clients
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Deputy VP – Customer Management
Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
VP – Digital Strategy
Bajaj Auto Ltd.
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Head – Transformation Program
Bharti AXA Life Insurance
In the increasingly data-driven world, Zykrr promises to be a great platform for businesses to engage wiith their audience and measure the impact of their campaigns.
Founder & CEO
ThoughtLeadership.in
In a world where data matters more than anything else, Zykrr is developing a unique expertise in the area of capturing and analyzing customer as well as employee feedback to deliver actionable insights to stakeholders. I am very excited about the prospects of Zykrr’s technology and I am glad to be a part of this journey.
Co-Founder & MD
Northwest Executive Education
