Feedback Management
Wondering if your customers are silently screaming? Never miss another smile or frown. Address the blind spots in your process immediately with 360° feedback insights.
How likely are you to recommend us to your friends & collegues, Myle?
Many ways to listen. Only one way to understand. With Zykrr.
Capture relevant feedback from everywhere they are talking – or clicking. Right from web surveys to in-app questions and in-store voice, capture it all.
Share your critical questionnaires with dynamic feedback options across a wide range of channels with a single click.
Insights and actions delivered to the right person at the right time, always. Automate the entire process up the chain of command for every escalation.
Turn every frown upside down. Get alerts and recommended actions for every unhappy customer.
Create stunning surveys in a snap, with Generative AI, drag and drop templates, and intuitive interface.
Don’t toggle between dashboards. Zykrr plays nice with all your favorite apps, so your customer insights are all hanging out together.
See how Zykrr helped businesses like yours listen to their customers, understand their needs, and create experiences that translate to brand evangelism.
Yours could be one of these!
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
Zykrr team is solution-oriented and proactively shares quick resolutions to any issues faced while handling the platform. The team provides excellent handholding & training for process transition for quick adaptability to the platform. We have been able to understand and serve our customers better, ably supported by Zykrr’s data analytics platform.
Vishwa Adnani
Deputy Vice President & Head- Customer Management, Bharti AXA Life Insurance
Zykrr has transformed the way we engage with our customers. The platform’s ability customer data and provide insights into their behaviour has helped us make informed data-driven decisions about our customer experience while the segment scores have helped us to create highly personalized experiences and targeted messaging for our various customer cohorts.
Sujay Kalaria
Vice President - Digital Strategy, Transformation & Digital Business Build, Bajaj Auto Ltd
We receive customers’ voices from various touchpoints, close looping, and tracking such customer feedback were beginning to be a challenge since we did not have a single platform to effectively manage all of these.
Neelakshi Shalla
Head - Transformation Program and Customer Service, Bharti AXA Life Insurance
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