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Showing 3 of 3 results

From NPS to ROI: Rethinking Customer Experience in 2025

Customer Experience

From NPS to ROI: Rethinking Customer Experience in 2025

18 Jun 2025 | Zykrr

CES
+6

What is Customer Effort Score (CES)? A Comprehensive Guide for 2025

CES

What is Customer Effort Score (CES)? A Comprehensive Guide for 2025

22 May 2025 | Zykrr

CES
+6

CSAT vs NPS vs CES: Choosing the Right Metric

CSAT

CSAT vs NPS vs CES: Choosing the Right Metric

06 May 2025 | Zykrr

CES
+7

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