Customer Survey Software

Our Key Targets And Features

• Easy feedback entry: Our customized surveys are created with the most simple and interactive interface that makes it easy for the customers to input their feedback with ease. Its simple questions and answer choices make it easy for people even with basic skills ensuring that you do not miss out on the feedback from anyone. Additionally, you can import and export the data to other programs to utilize it for further processing.
• Varied types of questions: Our innovative software is equipped with a large library of questions which you can select as per your need through the user interface. The questions can be of multiple-choice questions, numeric questions, text answer questions, grid questions or web survey questions which even include visual data collection as well.
• Multiple types of survey channels: It allows you to interact with the customers through the surveys in various channels which includes all digital survey modes like mobiles, websites, text messages, in-app surveys, voice captured surveys and others.
• Analysis and interpretation: The survey software is additionally equipped to interpret the surveys and feedback from the customers to help you analyze the required actions to improve the quality of your product and service and meet and exceed customer expectations. We understand the importance of representation of data for visual understanding and ensure that our software is equipped to analyze and present the data with statistical accuracy.
• Integration to other platforms: Our system can be easily integrated into the organization’s mainframe ensuring that everyone can have access to the data to understand the required effort to improve their performance.