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The Ultimate CXPA Exam Preparation Guide – Your Path to the CCXP Certification in 2025

Customer Experience

The Ultimate CXPA Exam Preparation Guide – Your Path to the CCXP Certification in 2025

29 Jun 2025 | Zykrr

  • CCXP
  • +4
From NPS to ROI: Rethinking Customer Experience in 2025

Customer Experience

From NPS to ROI: Rethinking Customer Experience in 2025

18 Jun 2025 | Zykrr

  • CES
  • +6
Top Customer Feedback Software in the USA – 2025 Buyer’s Guide

Customer Experience

Top Customer Feedback Software in the USA – 2025 Buyer’s Guide

17 Jun 2025 | Zykrr

  • CES
  • +5
Designing Scalable Voice of the Customer (VoC) Programs for Indian Enterprises

Customer Experience

Designing Scalable Voice of the Customer (VoC) Programs for Indian Enterprises

17 Jun 2025 | Zykrr

  • customer experience
  • +4
How to Choose the Right Customer Journey Analytics Software in 2025

Customer Experience

How to Choose the Right Customer Journey Analytics Software in 2025

17 Jun 2025 | Zykrr

  • customer analytics
  • +3
How to Build an Effective Customer Feedback Strategy in India

Customer Experience

How to Build an Effective Customer Feedback Strategy in India

17 Jun 2025 | Zykrr

  • close loop feedback
  • +4
10 Real-World Customer Feedback Examples & What You Can Learn from Them

Customer Experience

10 Real-World Customer Feedback Examples & What You Can Learn from Them

17 Jun 2025 | Zykrr

How to Measure Customer Churn and Reduce It with Predictive Analytics

Customer Experience

How to Measure Customer Churn and Reduce It with Predictive Analytics

26 May 2025 | Zykrr

  • Churn Rate
  • +9
Best Customer Experience Metrics for 2025 – NPS, CSAT, CES & More

Customer Experience

Best Customer Experience Metrics for 2025 – NPS, CSAT, CES & More

26 May 2025 | Zykrr

  • CES
  • +7
What is Closed-Loop Feedback? How to Implement It in Your CX Strategy

Customer Experience

What is Closed-Loop Feedback? How to Implement It in Your CX Strategy

23 May 2025 | Zykrr

  • close loop feedback
  • +5
Top CXM Platforms in India for 2025 – A Comprehensive Comparison

Customer Experience

Top CXM Platforms in India for 2025 – A Comprehensive Comparison

23 May 2025 | Zykrr

  • Customer
  • +5
How to Improve CSAT – 7 Proven Strategies for Indian Businesses

CSAT

How to Improve CSAT – 7 Proven Strategies for Indian Businesses

22 May 2025 | Zykrr

  • customer feedback
  • +4
What is Customer Effort Score (CES)? A Comprehensive Guide for 2025

CES

What is Customer Effort Score (CES)? A Comprehensive Guide for 2025

22 May 2025 | Zykrr

  • CES
  • +6
How to Choose a Customer Feedback Tool – 2025 Buyer’s Guide

Customer Experience

How to Choose a Customer Feedback Tool – 2025 Buyer’s Guide

12 May 2025 | Zykrr

  • close loop feedback
  • +7
Predictive Customer Analytics – The Next Frontier in CXM

Customer Experience

Predictive Customer Analytics – The Next Frontier in CXM

11 May 2025 | Zykrr

  • Churn Rate
  • +6
Customer Experience Management Strategy for 2025: A Complete Guide

Customer Experience

Customer Experience Management Strategy for 2025: A Complete Guide

11 May 2025 | Zykrr

  • close loop feedback
  • +7
Top 5 CSAT Tools for 2025 – Best Customer Satisfaction Software in India

CSAT

Top 5 CSAT Tools for 2025 – Best Customer Satisfaction Software in India

09 May 2025 | Zykrr

  • close loop feedback
  • +5
How to Calculate NPS: A Step-by-Step Guide

NPS

How to Calculate NPS: A Step-by-Step Guide

09 May 2025 | Zykrr

  • customer experience
  • +7
What is a Good NPS Score? NPS Benchmarks and Best Practices

NPS

What is a Good NPS Score? NPS Benchmarks and Best Practices

09 May 2025 | Zykrr

  • Banking
  • +4
Customer Journey Analytics 101: A Complete Guide

Customer Experience

Customer Journey Analytics 101: A Complete Guide

07 May 2025 | Zykrr

  • customer analytics
  • +7
NPS in Banking: Why It Matters

Customer Experience

NPS in Banking: Why It Matters

07 May 2025 | Zykrr

  • Banking
  • +8
What is Customer Experience Management (CXM)?

Customer Experience

What is Customer Experience Management (CXM)?

06 May 2025 | Zykrr

  • customer experience
  • +6
Top 10 Customer Satisfaction Questions

Customer Experience

Top 10 Customer Satisfaction Questions

06 May 2025 | Zykrr

  • close loop feedback
  • +7
How to Close the Feedback Loop: A Step-by-Step Guide

Customer Experience

How to Close the Feedback Loop: A Step-by-Step Guide

06 May 2025 | Zykrr

  • close loop feedback
  • +6
CSAT vs NPS vs CES: Choosing the Right Metric

CSAT

CSAT vs NPS vs CES: Choosing the Right Metric

06 May 2025 | Zykrr

  • CES
  • +7
What is NPS? – A Complete Introduction

NPS

What is NPS? – A Complete Introduction

06 May 2025 | Zykrr

  • customer experience
  • +5
How Customer Analytics Transforms Your Business.

Customer Experience

How Customer Analytics Transforms Your Business.

15 Nov 2024 | Zykrr

  • analytics
  • +8
Measuring Employee Satisfaction To Improve Productivity.

Employee Experience

Measuring Employee Satisfaction To Improve Productivity.

01 Jul 2024 | Zykrr

  • customer survey
  • +3
Navigating Customer Experience Challenges: A 5‑Year Review

Customer Experience

Navigating Customer Experience Challenges: A 5‑Year Review

12 Mar 2024 | Zykrr

  • Customer Journey
  • +4
Unlocking the Value: Understanding CX ROI in Banking

Customer Experience

Unlocking the Value: Understanding CX ROI in Banking

07 Mar 2024 | Zykrr

  • CLV
  • +4
The Power of Empathy in Customer Experience: Building Stronger Connections

Customer Experience

The Power of Empathy in Customer Experience: Building Stronger Connections

28 Feb 2024 | Zykrr

  • airbnb
  • +3
CX Feedback Solution: Put Your Customer Feedback To Work!

Customer Experience

CX Feedback Solution: Put Your Customer Feedback To Work!

01 Jan 2024 | Zykrr

  • CX
  • +4
Product Experience Software & Tools

Product Experience

Product Experience Software & Tools

01 Jan 2024 | Zykrr

  • Insights
  • +3
Offline Reputation Management Software

Customer Experience

Offline Reputation Management Software

01 Jan 2024 | Zykrr

  • Closed-Loop Follow Up
  • +5
Text Analytics

Customer Experience

Text Analytics

01 Jan 2024 | Zykrr

  • Analysis
  • +3
Unveiling the Multi-Stakeholder Approach: Beyond the Financial Impact of CX

Customer Experience

Unveiling the Multi-Stakeholder Approach: Beyond the Financial Impact of CX

17 Nov 2023 | Zykrr

  • CX
  • +4
Enhancing Business Success Through CX Design: Understanding the Impact

Customer Experience

Enhancing Business Success Through CX Design: Understanding the Impact

09 Nov 2023 | Zykrr

  • Business Success
  • +4
Why you need to pay attention to CX in the Airline Industry

Customer Experience

Why you need to pay attention to CX in the Airline Industry

13 Apr 2023 | Zykrr

  • Airline Industry
  • +3
5 best practices for Maximizing Customer Experience through Strategic Product Experience

Product Experience

5 best practices for Maximizing Customer Experience through Strategic Product Experience

02 Mar 2023 | Zykrr

  • CSAT
  • +6
What is Closed-Loop Feedback and How to Create an Effective Closed-Loop Feedback System?

Customer Experience

What is Closed-Loop Feedback and How to Create an Effective Closed-Loop Feedback System?

20 Feb 2023 | Zykrr

  • Closed-Loop Follow Up
  • +6
The Ultimate Guide to creating a Seamless Retail Experience

Brand Experience

The Ultimate Guide to creating a Seamless Retail Experience

02 Feb 2023 | Zykrr

  • Brand Experience
  • +4
Leveraging Text and Sentiment Analysis to Enhance Your Customer Experience

Customer Experience

Leveraging Text and Sentiment Analysis to Enhance Your Customer Experience

16 Jan 2023 | Zykrr

  • AI/ML
  • +4
Enhance Your Customers’ Experience by Focusing on Moments That Matter

Customer Experience

Enhance Your Customers’ Experience by Focusing on Moments That Matter

02 Jan 2023 | Zykrr

  • customer experience
  • +4
Building a Connect: How Employee Experience Drives Customer Experience

Employee Experience

Building a Connect: How Employee Experience Drives Customer Experience

16 Dec 2022 | Zykrr

  • Customer
  • +4
Build Your Brand’s Reputation Through Your Customers’ Trust

Brand Experience

Build Your Brand’s Reputation Through Your Customers’ Trust

02 Dec 2022 | Zykrr

  • brand reputation
  • +5
How To Justify The ROI Of Customer Experience

Customer Experience

How To Justify The ROI Of Customer Experience

08 Nov 2022 | Zykrr

  • Churn Rate
  • +6
Leveraging Customer Centric Innovation to Drive Organization

Employee Experience

Leveraging Customer Centric Innovation to Drive Organization

02 Nov 2022 | Zykrr

  • Customer
  • +4
The Real Secret to Winning over Gen Z through Customer Experience

Customer Experience

The Real Secret to Winning over Gen Z through Customer Experience

22 Sep 2022 | Zykrr

  • customers
  • +4
Kickstart with Zykrr Customer Experience Management Engine

Customer Experience

Kickstart with Zykrr Customer Experience Management Engine

22 Sep 2022 | Zykrr

  • CLV
  • +4
Choosing The Right Customer Experience Management Platform – The Right CXM Fit

Customer Experience

Choosing The Right Customer Experience Management Platform – The Right CXM Fit

22 Sep 2022 | Zykrr

  • customer experience
  • +4
Digital Transformation shaping Customer Experience like Never Before!

Customer Experience

Digital Transformation shaping Customer Experience like Never Before!

22 Sep 2022 | Zykrr

  • AI
  • +4
Building Customer Loyalty: The Magical Ingredient For The Success of Your Organization

Brand Experience

Building Customer Loyalty: The Magical Ingredient For The Success of Your Organization

08 Aug 2022 | Zykrr

  • Brand Experience
  • +4
What is NPS and What Makes a Good NPS Score?

Customer Experience

What is NPS and What Makes a Good NPS Score?

30 Jul 2022 | Zykrr

  • customer experience
  • +4
Best Practices to be followed while framing survey

Customer Experience

Best Practices to be followed while framing survey

13 Jul 2022 | Zykrr

  • customer feedback
  • +4
How to Frame NPS Question

Customer Experience

How to Frame NPS Question

28 Jun 2022 | Zykrr

  • customer experience
  • +4
How to boost your response rate

Customer Experience

How to boost your response rate

18 Jun 2022 | Zykrr

  • customer survey
  • +5
Zykrr: Revamp Your Customer Retention Plan

Customer Experience

Zykrr: Revamp Your Customer Retention Plan

15 Apr 2022 | Zykrr

  • Churn Rate
  • +4
Creating an OMNI-CHANNEL digital experience for BFSI

Customer Experience

Creating an OMNI-CHANNEL digital experience for BFSI

25 Mar 2022 | Zykrr

  • customer experience
  • +4
Why prefer the NPS scale of 11-pointer than traditional 5-pointer scale?

Customer Experience

Why prefer the NPS scale of 11-pointer than traditional 5-pointer scale?

20 Feb 2022 | Zykrr

  • 11-pointer scale
  • +4
Feedback In Your Organization

Employee Experience

Feedback In Your Organization

27 Nov 2021 | Zykrr

  • customer feedback
  • +3
How Customer Analytics Helps Your Business?

Customer Experience

How Customer Analytics Helps Your Business?

26 Nov 2021 | Zykrr

  • customer experience
  • +3
Effective Tips For Customer Feedback For A Successful CRO Strategy !

Customer Experience

Effective Tips For Customer Feedback For A Successful CRO Strategy !

29 Oct 2021 | Zykrr

  • customer experience
  • +4
Importance of patience experience during Covid times

Customer Experience

Importance of patience experience during Covid times

29 Oct 2021 | Zykrr

  • consumers
  • +4
May Be Your Customer Isn’t Trying To Save Money?

Customer Experience

May Be Your Customer Isn’t Trying To Save Money?

09 Sep 2021 | Zykrr

  • customer experience
  • +3
Is Customer Experience Equivalent To Customer Service?

Customer Experience

Is Customer Experience Equivalent To Customer Service?

09 Sep 2021 | Zykrr

  • customer experience
  • +4
CX Is A Journey

Product Experience

CX Is A Journey

09 Sep 2021 | Zykrr

  • customer experience
  • +4
Reactions Over A Feedback

Customer Experience

Reactions Over A Feedback

09 Sep 2021 | Zykrr

  • customer experience
  • +4
Being Customer Centric

Customer Experience

Being Customer Centric

09 Sep 2021 | Zykrr

  • customer attention
  • +4
Stop Ignoring Customers

Product Experience

Stop Ignoring Customers

09 Sep 2021 | Zykrr

  • customer experience
  • +4
The Essential – Response Rate

Customer Experience

The Essential – Response Rate

09 Sep 2021 | Zykrr

  • Customer
  • +4
In Conversation With Pankhuri Sakhuja

Customer Experience

In Conversation With Pankhuri Sakhuja

09 Sep 2021 | Zykrr

  • Competition
  • +4
The Pulse Of Your Audience

Customer Experience

The Pulse Of Your Audience

09 Sep 2021 | Zykrr

  • customer experience
  • +5
The Pen Unspoken

Customer Experience

The Pen Unspoken

09 Sep 2021 | Zykrr

  • Customer
  • +3
In Conversation With Tathagat Varma, Founder & CEO, Thought Leadership

Customer Experience

In Conversation With Tathagat Varma, Founder & CEO, Thought Leadership

09 Sep 2021 | Zykrr

  • Cab Driver
  • +4
CX Matters

Customer Experience

CX Matters

09 Sep 2021 | Zykrr

  • CEM
  • +5
Why Do You Want Customer Feedback?

Customer Experience

Why Do You Want Customer Feedback?

09 Sep 2021 | Zykrr

  • Customer
  • +3
Loyalty Brings Royalty

Brand Experience

Loyalty Brings Royalty

09 Sep 2021 | Zykrr

  • Customer
  • +4
Improving Your CX

Customer Experience

Improving Your CX

09 Sep 2021 | Zykrr

  • customer experience
  • +4
CSAT And Net Promoter Score. Why Together?

Customer Experience

CSAT And Net Promoter Score. Why Together?

09 Feb 2021 | Zykrr

  • CSAT
  • +4
Net Promoters Score

Customer Experience

Net Promoters Score

09 Jan 2021 | Zykrr

  • Customer
  • +6
CSAT Score – Customer Satisfaction KPI

Customer Experience

CSAT Score – Customer Satisfaction KPI

12 Mar 2020 | Zykrr

  • CSAT
  • +4

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Send your profile to us at hiring@zykrr.com